loading

One-stop LED Lighting System Solution Provider With 10+ Years Of Experience In LED Light Strip Production And Export.

Golden Ocean Lighting After-Sales Service Department

As a leading company dedicated to providing high-quality LED lighting products, Golden Ocean Lighting not only focuses on product R&D and manufacturing but also pays great attention to offering comprehensive after-sales support to our customers. Our after-sales service department is composed of a highly experienced and skilled professional team, committed to ensuring that every customer receives the best experience during the purchase and usage of our products.

Rapid Response
Our after-sales service team is available 365 days a year, always ready to answer any questions or concerns you may have about our products, ensuring that you receive a solution in the shortest possible time.
Technical Support
Whether it's product installation, usage guidance, or troubleshooting, our engineering team provides one-on-one professional technical support to help you easily handle various scenarios.
Product Warranty:
We offer a product warranty of up to 3-5 years. All products undergo rigorous quality inspections before leaving the factory, ensuring your purchase decision is worry-free.
Issue Resolution
For any product quality issues or malfunctions, we promise to provide a solution within 48 hours, offering free replacement or repair as necessary.
Global Service
No matter where you are in the world, our after-sales service network is available to provide localized support, ensuring your needs are quickly addressed.
no data

Our Service Advantages

We understand that excellent after-sales service is not just about product quality but also about fulfilling our long-term commitment to our customers. The Golden Ocean Lighting after-sales service department will continue to uphold the principle of "Customer First" and provide efficient and professional services to customers worldwide.

Professional Team
Our after-sales team has years of industry experience, allowing them to quickly and accurately diagnose problems and provide the best solutions.
Advanced Systems
Using an intelligent customer management system, all service requests are precisely tracked and managed to ensure every issue is resolved promptly.
Personalized Service
Whether for commercial projects or personal use, we offer customized after-sales service plans for every customer, ensuring full satisfaction.
no data
Get in touch with us

We have established long-term partnerships with lighting traders in over 50 countries and are eager to expand our global presence, delivering premium lighting solutions and building lasting partnerships.

Contact Us
Customer service
detect